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Cinch Gaming Reviews

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Overall Rating

4.5

1 Review

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About Cinch Gaming

Cinch Gaming is a company that specializes in creating custom gaming controllers for PlayStation (PS5) and Xbox (Series X and Xbox One). Their products are designed to be perfect for various esports games such as Warzone, Fortnite, Halo, and Call of Duty. They offer a unique feature called Click Triggers (Digital Triggers), which allows for instant mouse click shooting on PC. This makes their controllers a popular choice among professional esports players.

In addition to selling new controllers, Cinch Gaming also provides a Controller Repair Service. This service is available for Cinch Gaming Controllers that are out of warranty. The repair process involves determining if the controller is repairable, purchasing the repair service, and then shipping the controller to Cinch Gaming for repair. Once the controller is received, the root cause of the problem is determined and the customer is informed of any additional fees required for the repair.

Cinch Gaming has over 10 years of experience in pro controller manufacturing and has contributed significantly to the competitive controller industry. They are known for their fast turnaround times on repairs and have received positive reviews for their products and services.

Cinch Gaming Pros & Cons

Pros of cinchgaming.com:

High-Quality Controllers: Known for producing high-quality gaming controllers, particularly for custom PS5 and Xbox controllers.
Customer Reviews: Despite mixed reviews, some customers have reported positive experiences, such as improved performance and satisfaction with custom controllers.
Active Discount Codes: Offers 52 active discount codes, which can help customers save money.
Customer Service: While some customers have reported difficulties in contacting customer service, others have experienced quick responses and resolution to issues.

Cons of cinchgaming.com:

Customer Complaints: The company has received 45 customer complaints in the last 3 years, with many customers expressing dissatisfaction with product quality, customer service, and warranty issues.
Mixed Customer Reviews: The overall customer review rating is 1.69/5 stars, indicating a significant number of negative experiences.
Warranty Issues: Some customers have reported problems with stick drift and the need to purchase additional modules or services to fix these issues, which can be costly.
Delivery and Product Quality Issues: There have been reports of delayed deliveries and defective products, which can lead to additional costs for repairs or replacements.

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Cinch Gaming Customer Reviews (1)

0/5

Jayden Spencer

Verified Buyer

Feb 8, 2023

Cinch Gaming Customer’s Q&A

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Cinch Gaming Features and Benefits

Key Features and Benefits of Cinch Gaming Custom Controllers:

Remappable Rear Buttons: The ability to customize the rear buttons, enhancing gameplay experience.
Mechanical Triggers and Bumpers: Improved trigger and bumper performance for faster and more precise actions.
Cinch Grip: A unique grip design for better comfort and control during extended gaming sessions.
Quick Triggers: Enhanced trigger response for faster shooting in games like Warzone and Call of Duty.
Customizable D-Pad: Option to upgrade to a mechanical d-pad for improved durability and performance.
Customizable Top Thumbsticks: Ability to swap out thumbsticks for personalized comfort and control.
Soft Touch Faceplate: A comfortable and aesthetically pleasing design for the controller faceplate.
Build Quality: High-quality construction with no creaks or flex, ensuring durability.

These features make Cinch Gaming controllers ideal for gamers seeking customization and enhanced performance.

Cinch Gaming Pricing

Cinch Gaming offers the following prices for their controllers:

24 Hour Black Tactical Pro PS5 Controller: Sale price $229.99, Regular price $279.99, saving $50.00.
24 Hour Ships Tactical FieldStar Xbox Controller: Sale price $199.99, Regular price $249.99, saving $50.00.

Cinch Gaming FAQs

Cinch Gaming Alternatives

Top 10 Cinch Gaming Alternatives:

HexGaming Ultimate - Known for its customization options and performance.
Scuf Instinct Pro - Offers advanced features like remappable buttons and adjustable trigger response curves.
Razer Wolverine Ultimate - Provides a high-performance gaming experience with customizable controls.
Aim Controllers - Features snap plates for easy customization and a reasonable warranty.
The Controller People - Offers a variety of customization options and face plate choices.
BYJU'S - While primarily an educational platform, it can be considered for its user-friendly interface and learning tools.
Zoho People - A team management tool that helps with productivity and employee performance matrices.
HRMantra - User-friendly HR software with excellent performance management features.
Akrivia HCM - Specializes in complex hierarchy structures and intricate leave rules, with advanced performance management.
iSpring Suite - A versatile tool for creating employee training materials and managing team performance.

These alternatives offer a mix of customization, performance, and user-friendly interfaces, making them suitable for various gaming needs.

Does Cinch Gaming offer international shipping?

Yes, Cinch Gaming offers international shipping to select countries at an additional cost.

What is Cinch Gaming's return policy?

Cinch Gaming has a 14-day return policy. If you are not satisfied with your purchase, you can return it within 14 days. All returns are subject to a 25% restocking/build fee - as all orders are custom built.

Does Cinch Gaming have a physical storefront?

No, Cinch Gaming is an online-only store.

Does Cinch Gaming offer any discounts or promotions?

Yes, Cinch Gaming regularly offers discounts and promotions on select products. Be sure to check the website or sign up for the email list to stay updated on the latest deals.

Does Cinch Gaming sell used or refurbished products?

No, Cinch Gaming only sells new, high-quality products.

How can I pay for my purchase?

Cinch Gaming accepts most debit cards, credit cards and PayPal.

How can I contact Cinch Gaming's customer service team?

You can contact Cinch Gaming's customer service team by emailing them at support@cinchgaming.com. Their Support Team is willing to answer any and all questions.

How can I contact Cinch Gaming?

You can contact their customer service team by email at support@cinchgaming.com. Here is their mailing address: Cinch HQ 32969 Hamilton Court Suite G-200 Farmington Hills, Michigan 48334 USA

What payment methods does Cinch Gaming accept?

Cinch Gaming accepts a wide range of payment methods, including all major credit cards, Venmo and PayPal. They use secure payment processing to ensure the safety and security of your personal and financial information.

Does Cinch Gaming offer warranty coverage for the custom controllers?

Yes, they offer a 90-day limited warranty for their custom controllers. This warranty covers any defects in materials or workmanship, but does not cover damage caused by abuse or normal wear and tear. If you believe your controller is covered under the warranty, please contact them for further assistance.

Can I return my custom controller if I am not satisfied with it?

Unfortunately, due to the customized nature of their products, all returns are subject to a 25% restocking/build fee. Cinch Gaming recommends carefully reviewing the customization options and ensuring that you are satisfied with your selection before placing your order.

How long does it take to receive my custom controller?

The lead time for custom controllers varies depending on the complexity of the customization and the current demand for their services. In general, it typically takes around 2-3 weeks to receive your custom controller once you place your order.

How do I place an order with Cinch Gaming?

To place an order with Cinch Gaming, simply visit the website and select the customization options you desire for your controller. You can then add the controller to your cart and proceed to checkout. They accept a variety of payment methods, including credit card and PayPal.

About cinchgaming.com Prices and Cost?

Cinch Gaming offers a variety of gaming controllers. One of their products, the Classic Black Xbox, is priced at $169.99, down from its original price of $219.99, saving you $50.00. These controllers are custom-made for PlayStation (PS5) and Xbox (Series X and Xbox One), and are ideal for games like Warzone, Fortnite, Halo, Call of Duty, and any esports games. They also offer the option to add Click Triggers (Digital Triggers) for instant mouse click shooting on PC. During their holiday sale, they offer up to 70% off on PS4, PS5, and Xbox Pro Controllers, which include Digital Mouse Triggers and Back Buttons. For orders over $199, you can use the code HOLIDAY20 to get additional discounts. All controllers priced over $129 are eligible for a $20 discount with any partner code. Please note that the prices and offers may vary, and it's best to check the website for the most accurate and up-to-date information.

About cinchgaming.com Popular Products and Services?

Cinch Gaming is known for their custom gaming controllers for PlayStation (PS5) and Xbox (Series X and Xbox One). These controllers are designed to enhance the gaming experience for popular esports games like Warzone, Fortnite, Halo, and Call of Duty. They offer a feature called Click Triggers (Digital Triggers), which provides instant mouse click shooting on PC. They also have a 24 Hour Builds service where the controllers leave their office to the customer in under one day. However, custom builds may have a build time of 6-8 weeks. They also have a range of best-selling products available on their website.

How do I customize my controller on Cinch Gaming website?

To customize your controller on the Cinch Gaming website, follow these steps:

Visit the Cinch Gaming website.
Look for the Custom Controllers section.
You can choose to customize a PlayStation (PS5) or Xbox (Series X and Xbox One) gaming controller.
You can add Click Triggers (Digital Triggers) for instant mouse click shooting on PC.
You can also send in your existing controller for customization under the Cinch Send In option.

Please note that custom builds currently have a build time of 6-8 weeks. If you want a faster option, you can shop their 24 Hour Builds, which leave their office to you in under one day. Enjoy customizing your controller!

Can you tell me more about Cinch Gaming?

Cinch Gaming is a company that specializes in creating custom gaming controllers for PlayStation (PS5) and Xbox (Series X and Xbox One). These controllers are perfect for various esports games such as Warzone, Fortnite, Halo, and Call of Duty. They also offer a feature called Click Triggers (Digital Triggers) for instant mouse click shooting on PC. Cinch Gaming has been in the pro controller manufacturing industry for over 10 years and has helped evolve the pro controller as we know it today. They are based in the USA and are known for offering the world's fastest pro controllers. Their products are highly durable, with no paddles, and back buttons. They also offer a 15% discount on all custom controllers with the code WARZONE15. Custom builds currently have a build time of 6-8 weeks. The fastest way to get a Cinch Pro Controller is to shop their 24 Hour Builds, which leave their office to you in under one day.

cinchgaming.com Return Policy?

Here is the information about the Return Policy and Shipping Policy of Cinch Gaming:

Return Policy: - All returns are subject to a 25% restocking/build fee as all orders are custom built. - To return a controller, you need to email at support@cinchgaming.com. - After receiving direction via email, they will test your controller upon arrival to ensure it was not damaged by the user.

Shipping Policy: - Within the United States, the estimated shipping times are as follows: - USPS First Class Mail (only available on 1lb. or less): 1-3 days - UPS Next Day Air: Next business day, usually by 10:30 am (Saturday delivery is NOT included) - UPS Second Day Air: 2 business days, by the end of the day (Saturday delivery in NOT included) - UPS Ground: 1-5 business days - For International Shipping, the estimated times are as follows: - USPS First Class International: Usually 1-3 weeks, but possibly up to one month - USPS Priority Mail international: Usually 6-10 business days, but possibly up to one month - UPS Worldwide Express: 1-3 business days - UPS Worldwide Expedited: 2-5 business days

Please note that customs fees are NOT included in the cost of shipping. Cinch Gaming does not pay customs fees. If you need to pay customs fees you will most likely have to pay at the time of delivery.

How long does it take to receive an order from Cinch Gaming?

The delivery time for an order from Cinch Gaming depends on the location and the shipping method chosen. For orders within the United States, USPS First Class Mail takes 1-3 days, UPS Next Day Air delivers by the next business day, and UPS Ground takes 1-5 business days. For international orders, USPS First Class International can take 1-3 weeks, USPS Priority Mail International usually takes 6-10 business days, UPS Worldwide Express takes 1-3 business days, and UPS Worldwide Expedited takes 2-5 business days. Please note that these are estimated shipping times and the actual delivery time may vary. Additionally, custom builds currently have a build time of 6-8 weeks.